LIFTR is built on something personal: your quit. This policy explains, in plain language, what we collect, why, and the choices you always have.
Who we are
LIFTR (“we”) makes the LIFTR app and LIFTR Care. LIFTR Care is still in development and is not available yet, so the parts of this policy that mention it will apply once it launches. Questions about this policy: contact@liftr.world.
What we collect
- Account basics — your name, email and password.
- Quit data you log — cigarettes, vapes and pouches, cravings, check-ins, streaks and your LIFTR Score.
- App and device info — app version, device type and crash logs, so we can fix problems.
- Your Circle — only the people you invite. We never read your contacts without asking.
- Care and health information — only if you use LIFTR Care: intake answers, insurance details and visit records, collected to provide care.
How we use it
- Run the app: your friend, your city and your score are built from what you log.
- Send the reminders and check-ins you turn on.
- Book LIFTR Care visits and bill them to your insurance.
- Improve LIFTR and measure quit outcomes in aggregate, never to single you out.
What we share
- We never sell your data.
- Your Circle sees only the milestones you choose to share.
- A LIFTR Care clinician sees your LIFTR summary only while “Share my LIFTR summary” is switched on. It is off by default.
- Service providers that host, analyse or process billing for us, under contract and only as needed.
- Authorities, if the law requires it.
Health privacyIn development
LIFTR Care is not available yet. Once it launches, records from LIFTR Care visits are medical records. They are held by the treating licensed clinicians and protected under applicable health-privacy law, including HIPAA in the United States.
Your choices
- Export or correct your data, or delete your account and its data, any time in Settings.
- Turn sharing, reminders and notifications off whenever you like.
- Depending on where you live (for example under the CCPA or GDPR), you may have further rights — email us and we will honour them.
Retention and security
We keep your data while your account is active and delete it when you ask. Data is encrypted in transit and at rest.
Age
LIFTR is for adults 18 and over. It is not directed to children, and we do not knowingly collect their data.
Changes
If this policy changes, we will post the new version here with a new date.